Health and Social Care

Datum RPO work with:

  • Multiple locations

  • Reliance on local agencies

  • Challenging geographies

  • Lack of control over hours worked and costs

  • Short term nature of assignments

  • Lack of availability and consistency on standard of workers supplied

  • Late invoicing and lack of management information

Our clients in this sector include;

Neutral vendor managed services can significantly benefit the healthcare and social care industry by enhancing operational efficiency, ensuring compliance, and improving patient outcomes. These services act as a neutral intermediary, helping healthcare facilities manage and to procure temporary labour, ensuring a steady supply of qualified staff during holiday times or staff shortages. This approach not only simplifies the hiring process but also guarantees that all temporary workers meet necessary compliance standards and have relevant experience. Additionally, neutral vendor managed services can ensure that the relevant training and certification is in place, ensuring that staff are well-prepared to meet industry standards and improve service delivery.

Don't Just Take Our Word for It,

Listen to Hill Care Testimonial:

 

Click the "+" to view videos of each testimonial question.

What were the problems that you were experiencing with agencies?
After COVID, the agency spend was massive, with multiple agencies charging different rates without oversight. The local authority, CQC, faced criticism for not receiving profiles before staff arrived. This led to late audits, late invoices, and no audits at all agencies. The need for control was evident, prompting the need for better oversight and management.

 

What concerns did you have?
There were concerns about potential lack of management involvement and staff attendance, but was more reassured by the previous success of the proposed solution.

 

What was your experience during rollout?
The rollout was absolutely seamless and we have had great communication from Datum throughout the process.

 

What was the feedback from care homes and managers?
The new system faced fear and resistance from some users, but the Account Director and her team patiently trained them. The system works perfectly.

 

What pushback did you have from agencies?
Yes, a lot of agencies wouldn't sign up because  they were having to cut their rates.

 

How has invoicing changed?

We have eliminated late invoicing, ensuring legal compliance and audits, and ensuring everyone has the right to work and the right documentation. 

 

How is the support like from Datum?

Managers have reported that they receive prompt responses to calls or emails to the help desk. 

 

What are the benefits?

Over 80 agencies have been audited for improper staff payments, ensuring fair employment and preventing illegal practices,. Also, having one invoice each week has been a life changer.  

 

What would you do differently?

I would do it sooner. 

 

Would you recommend Datum?

Definitely!  If you're using a lot of agency providers with different rates, Datum would help you streamline the process, as well as save  you time and money but still get the quality standards needed from agencies. 

 

HUNDREDS OF STRONG RELATIONSHIPS Companies We Work With

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Download How To Audit Your Recruitment Agencies Now

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It is more important than ever to ensure that your business has supply chain transparency.

Download our latest guide now which gives an overview of how to structure the audit of your recruitment agency and what to review when on-site with a supplier, including:

  How to structure an audit
  Common issues and associated risks
 What documents to check
  How Datum RPO can help

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Temporary And Contractor Managed Services

Our team of specialist recruitment support officers at Datum RPO support your hiring managers to achieve better results from temporary and contractor recruitment, helping you access better quality talent, in time and at a lower cost.

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Independent Compliance Audits

At Datum RPO, our independent compliance audit service helps identify potential legal compliance breaches in your temporary or contingent workforce, helping you ensure compliance across your recruitment supply chain and allowing you to focus on sourcing the best talent for your company.

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Analysis And Reporting

We can support your team to achieve greater productivity and efficiency by performing full data analysis of your recruitment spend. We then provide you with the analysis and potential reporting tools that give you a full overview of your recruitment processes, quickly identifying where your costs are, where your sticking points lie and – crucially – where improvements can be made.

 
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Let’s Talk Book a Meeting with Jarrod

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Jarrod Mollison

Director

Book a meeting with Jarrod to discuss...

  • Your options, with an expert
  • Your current situation, challenges and goals
  • How Datum RPO can help you